The Resource Leading Libraries
Leading Libraries
Resource Information
The item Leading Libraries represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Merrimack Valley Library Consortium.This item is available to borrow from 1 library branch.
Resource Information
The item Leading Libraries represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in Merrimack Valley Library Consortium.
This item is available to borrow from 1 library branch.
- Summary
- Leading Libraries focuses on a service leadership model that can be used as a guide by all types of librarians in order for them to create and sustain the library of the future. This model extends the prototypical customer service philosophy of the library professor to permeate the organization culture and management style, resulting in a customer service culture that is modeled by all personnel in all their relationships and professional interactions. It doing so, it also brings together different principles and best practices of leadership theories and uses them in the library environment in order to addresses library values, priorities and practices. Through the use of examples, exercises and tools for development, this book walks the library leader through a number of characteristics of service leadership in order to employ them in view of the organization culture as well as the work and structure of libraries. It provides guidance on how to apply the values of service leadership to improve customer service, management and human resources, organizational development and training to create a sustainable, service-oriented model for the future of librarianship. The emphasis is on creating a customer-focused and collaborative organizational model that will invite the involvement of individuals in every part and at every level of the service organization, in an effort to improve service, develop the individual and the organization while building trust. It draws from the literature of business and social sciences and relates concepts on leadership and development into the context of libraries
- Isbn
- 9780838913178
- Label
- Leading Libraries
- Title
- Leading Libraries
- Summary
- Leading Libraries focuses on a service leadership model that can be used as a guide by all types of librarians in order for them to create and sustain the library of the future. This model extends the prototypical customer service philosophy of the library professor to permeate the organization culture and management style, resulting in a customer service culture that is modeled by all personnel in all their relationships and professional interactions. It doing so, it also brings together different principles and best practices of leadership theories and uses them in the library environment in order to addresses library values, priorities and practices. Through the use of examples, exercises and tools for development, this book walks the library leader through a number of characteristics of service leadership in order to employ them in view of the organization culture as well as the work and structure of libraries. It provides guidance on how to apply the values of service leadership to improve customer service, management and human resources, organizational development and training to create a sustainable, service-oriented model for the future of librarianship. The emphasis is on creating a customer-focused and collaborative organizational model that will invite the involvement of individuals in every part and at every level of the service organization, in an effort to improve service, develop the individual and the organization while building trust. It draws from the literature of business and social sciences and relates concepts on leadership and development into the context of libraries
- http://library.link/vocab/creatorName
-
- vanDuinkerken, Wyoma
- Arant Kasper, Wendi
- Nature of contents
- dictionaries
- http://library.link/vocab/subjectName
-
- Language Arts
- Nonfiction
- Label
- Leading Libraries
- Control code
- OVERDRIVE:5d80f004-c13d-407b-be45-ce779f267d37
- Dimensions
- 4 3/4 in. or 12 cm.
- Form of item
- electronic
- http://library.link/vocab/inputERC
- True
- Isbn
- 9780838913178
- http://library.link/vocab/resourcePreferred
- True
- Specific material designation
- optical disk
- Label
- Leading Libraries
- Control code
- OVERDRIVE:5d80f004-c13d-407b-be45-ce779f267d37
- Dimensions
- 4 3/4 in. or 12 cm.
- Form of item
- electronic
- http://library.link/vocab/inputERC
- True
- Isbn
- 9780838913178
- http://library.link/vocab/resourcePreferred
- True
- Specific material designation
- optical disk
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.mvlc.org/portal/Leading-Libraries/8namdHICmKY/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.mvlc.org/portal/Leading-Libraries/8namdHICmKY/">Leading Libraries</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.mvlc.org/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.mvlc.org/">Merrimack Valley Library Consortium</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.mvlc.org/portal/Leading-Libraries/8namdHICmKY/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.mvlc.org/portal/Leading-Libraries/8namdHICmKY/">Leading Libraries</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.mvlc.org/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.mvlc.org/">Merrimack Valley Library Consortium</a></span></span></span></span></div>
