The Resource 10 Steps to Successful Customer Service, Kamin, Maxine

10 Steps to Successful Customer Service, Kamin, Maxine

Label
10 Steps to Successful Customer Service
Title
10 Steps to Successful Customer Service
Statement of responsibility
Kamin, Maxine
Creator
Contributor
Author
Subject
Genre
Language
  • eng
  • eng
Summary
Outstanding customer service is the heart of customer satisfaction and loyalty. How to achieve it? In a unique approach, author Maxine Kamin focuses on customer service from a values and mission viewpoint. Incorporating new age thinking into professional practice, 10 Steps to Successful Customer Service is designed for front-line customer service professionals that helps them implement key practices for engaging customer loyalty, improving results, and developing trust . Delivered in ASTD's 10 Steps Series, this new title offers fresh insight for people considering or managing their careers in service organizations
http://library.link/vocab/creatorName
Kamin, Maxine
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
Safari, an O'Reilly Media Company
Label
10 Steps to Successful Customer Service, Kamin, Maxine
Link
https://databases.mvlc.org/connect/oreilly?ID=9781562865900
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
unknown
Edition
1st edition
Extent
1 online resource (192 pages)
Form of item
online
Issuing body
Made available through: Safari, an O'Reilly Media Company.
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
(CaSebORM)9781562865900
System details
Mode of access: World Wide Web
Label
10 Steps to Successful Customer Service, Kamin, Maxine
Link
https://databases.mvlc.org/connect/oreilly?ID=9781562865900
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
unknown
Edition
1st edition
Extent
1 online resource (192 pages)
Form of item
online
Issuing body
Made available through: Safari, an O'Reilly Media Company.
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Reproduction note
Electronic reproduction.
Specific material designation
remote
System control number
(CaSebORM)9781562865900
System details
Mode of access: World Wide Web

Library Locations

    • Merrimack Valley Library ConsortiumBorrow it
      4 High Street, Suite 175, North Andover, MA, 01845, US
      42.7009413 -71.1255084
Processing Feedback ...